EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5
Based on 70 reviews
Posted on Google Google
Amelia Thorpe profile picture
Amelia Thorpe
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I used Move in Matters for my relocation. They were honestly brilliant from start to finish. The service was professional and personable, friendly and accommodating where possible. Nothing was too much trouble. On the day the guys did an amazing job getting my stuff loaded and delivered to my new home. I cannot recommend Move in Matters highly enough!
Posted on Google Google
Jen Bignall profile picture
Jen Bignall
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
So glad we chose Move In Matters for our move. They were everything we could have hoped for and more, nothing was too much trouble. They were very patient with the late entry to our home. Gabriel and the team were faultless from start to finish. Although not as cheap as some on paper, by the time you take into account everything that they do include (competitors usually don’t include essentials to make them look cheaper), they definitely worked out the cheapest and as it turned out, the best!
Posted on Google Google
Gisella Bartra profile picture
Gisella Bartra
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We would highly recommend Move in Matters. Since meeting Paul and receiving our quote, we were filled with confidence that this was the professional company to choose, and happy we did! Nothing was too much trouble, Virpi was always so helpful answering all our questions and keeping us reassured that the process will be smooth, and on the day of moving Gabriel, Eaun, Charlie and the rest of the team were amazing. The whole house, garden & garage packed between 08:00 and midday. Literally not a simple mark on anything and the unloading was just as efficient! Thank you very much to all the Move in Matters team for making our moving day a success. We were concerned when shopping around for a great price and flexiblity of the company, but it was all included, boxes, bubble wrap, tape and a can do attitude whilst working around our children. 100% hire this company.
Posted on Google Google
Nicola Felstead profile picture
Nicola Felstead
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Absolutely fantastic! Virpi assisted very last minute when my exchange date changed. Reliable, friendly, efficient and made the whole move so much easier. Would 100% recommend!
Posted on Google Google
Kelly Martin profile picture
Kelly Martin
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I couldn't of chose a better company. They have gone above and beyond for us in every way possible! From the initial contact all the way through to the move they have been fantastic. They are very kind people who have provided excellent customer service. They have been very empathetic and considerate. We recieved a professional service to a high standard throughout. I would highly recommend them and will definitely use them again in the future.
Posted on Google Google
Jo Bignall profile picture
Jo Bignall
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Totally professional, efficient & caring throughout the whole process. Very competitively priced, and from the initial phone call to them to the moving in day, they looked after everything for us and were friendly & respectful. We can't recommend them highly enough.
Posted on Google Google
Karen Dixon profile picture
Karen Dixon
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent Service - these guys stepped in when we were let down at the last minute by another local company. Gabriel & his team were punctual, efficient, careful, courteous & fun to be around. They unloaded everything to the rooms we'd requested saving us time & effort - well worth the money.
Posted on Google Google
Jane Millar profile picture
Jane Millar
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic service from collection to delivery. Punctual, polite and with great communication through out the whole moving process. Paul and his team are a credit to the Removals Business. Thank you for making my move as stress free as possible.
Posted on Google Google
Trudi Cooper profile picture
Trudi Cooper
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I cannot recommend Moving In Matters highly enough. They were recommended to us and they didn’t disappoint. The whole team were so very professional, understanding & helpful. Nothing was too much trouble. We were downsizing & had a lot of stuff to move, they even worked late to get us moved in. Paul even brought flowers to welcome us into our new home such a lovely touch. Thank you Moving In Matters for making a stressful & emotional move a good experience
Posted on Google Google
Gill M profile picture
Gill M
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had a difficult exchange and completion in a day which ran late and the team waited and unpacked swiftly and brilliantly. The company was great from the start, insisting that they would take the stress away from the moving day....and they did. They were flexible, reassuring and the team who arrived to pack our house into two vans did so with impressive expertise, like a giant game of Tetris! (Nothing broke and we had a lot of fragile items.) The removal team were pleasant, efficient and had the entire house, outbuilding and 60 garden pots packed in a few hours. This company is great and is highly recommended.
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Self Storage vs Removal Company Storage: Which Is Better During a Move?

If you need somewhere to put your belongings between properties, the choice usually comes down to self storage vs removal company storage. One is a unit you rent and load yourself; the other is containerised storage arranged and handled by your removal company. Both solve the same problem, but they work very differently, and the right choice depends on how your move is structured, how long you need storage, and how often you need to reach your things. This guide compares the two across the factors that actually matter mid-move.

Self Storage vs Removal Company Storage: How Each Works

Self storage gives you a lockable unit, usually in a warehouse facility, that you drive to, let yourself into, and load yourself. You handle transport, loading, and unloading. The facility provides the space and the security, and you hold the key.

Removal company storage works the other way round. Your removal company loads your belongings from your home, transports them to its facility, and places them into a container or designated space. Access is by appointment rather than on demand, and when your next property is ready the company delivers your items back to you.

Move In Matters uses containerised storage in Bicester at its Wedgwood Road depot. Items go into storage as part of the removal, so the same crew that loads your home drives to the depot and places everything into your container, then re-delivers when your new address is ready.

Side-by-Side Comparison

The table covers the practical differences. The “best for” row at the bottom summarises the overall fit.

FactorSelf storageRemoval company storage
Who loads and unloadsYou, or a separate van hireYour removal crew
Access to your itemsOn demand, during facility hoursBy appointment
Collection and deliveryNot included, you arrange transportIncluded as part of the move
Typical unit sizesSmall lockers up to large roomsContainerised units, sizes vary by provider
Short stays (1 to 4 weeks)Flexible daily or weekly ratesWell suited, bridges gaps between dates
Long stays (3 months plus)Often lower cost per week at volumePractical if you want full delivery at the end
SecurityCCTV, pin entry, alarmed units, your keyFacility CCTV, sealed containers in a managed depot
Cost basisUnit rate only, transport on topBundled with the move
Best forFrequent access, long projects, DIY moversGap storage between homes, full-service moves

Who Loads and Unloads

This is the sharpest practical difference. With self storage, you get your belongings to and from the unit: hiring a van, finding help, and making trips if the property is large. If you are already booking a full-service move in Bicester, you either ask the crew to drop everything at the self storage facility, which adds time and mileage to the quote, or handle a second load yourself once the removal van has gone.

With containerised removal company storage there is no separate transport task. The crew loads your home, drives to the depot, and unloads into the container. At the other end the same process runs in reverse, which saves most movers a lot of effort and planning.

Access to Your Items

Self storage facilities usually allow access during opening hours, and many offer extended or 24-hour entry. If you need a document, a tool, or a specific item while between properties, you can go and get it the same day.

Removal company containerised storage is accessed by appointment, because the container sits in a depot rather than a drive-up unit, so you cannot simply turn up and dig through boxes. For most gap-storage situations, where items go in for two to eight weeks while contracts exchange, this is rarely an issue. If you know you will need specific items during the storage period, flag it when you book and the team will talk through what is practical for your dates.

Cost Factors

Self storage pricing is typically based on unit size per week or per month, and the headline rate does not include the transport to get your things there or collect them at the end.

Removal company storage is usually bundled with the move, so one price covers loading, transport, storage, and re-delivery. For a straightforward gap between selling one home and completing on another, the all-in figure is often comparable to self storage once you add the van hire and labour that self storage needs on top. The fair way to compare is to price your move and storage together, then set that against the self storage rate plus your own transport. You can ask for an itemised quote to see the all-in number for your move.

Security

Both options provide CCTV and access controls. Self storage uses pin entry, alarmed units, and perimeter cameras, and you hold the only key. Removal company storage uses facility-level security, with your items in a sealed container inside a managed depot.

The real question is not which is safer in absolute terms, since both beat leaving items in an empty property or a hired van. It is whether you want sole-key access, which is self storage, or managed custody, where the company is responsible for the container from loading to re-delivery.

Short Stays vs Long Stays

For a short gap of one to four weeks, common when a chain completes in stages, removal company storage works well. Loading and re-delivery happen around the move itself, and the container simply sits in the depot in between with no action needed from you.

For longer stays of three months or more the picture shifts. If you are renovating, travelling for work, or facing a drawn-out sale, regular self storage can work out cheaper per week, especially if the volume is modest, with the trade-off being the access and transport overhead. Move In Matters offers both short and long-term containerised storage, and can advise on what makes sense if your timeline is uncertain when you book.

Which Option Suits Different Situations

  • Short property chain gap (2 to 6 weeks): Removal company storage. Items go in with the crew and come out on delivery day, with no second vehicle needed.
  • Long renovation project (3 months plus, frequent access): Self storage, so you can retrieve tools, furniture, or clothing without booking an appointment.
  • Full-service move with no van driving: Removal company storage, handled end to end by one team.
  • Partial move where some items stay at home: Either works; discuss with the company what goes into storage and what stays.
  • Business relocation with a phased office move: Removal company storage, especially where the company offers commercial storage alongside the move.

FAQs

Self storage gives you a unit you load yourself and access on demand. Removal company storage is loaded by your crew, held at their depot, and re-delivered when you are ready. The main differences are who does the physical work, how you access the items, and how the cost is put together.

Not necessarily, once you account for the transport that self storage does not include. A self storage rate covers the unit only; you still need a van and labour to move items in and out. Removal company storage bundles loading, transport, storage, and re-delivery, so compare the all-in figures for your specific move.

Yes, by appointment. Because the container is held in a managed depot rather than a drive-up unit, you contact the team in advance to arrange access. If frequent access is a firm requirement, self storage is likely the better fit.

This varies by company. Move In Matters offers both short and long-term containerised storage from its Bicester depot, from a short gap of a few weeks up to several months, and will confirm unit size and availability when you enquire.

Need Storage as Part of Your Move?

Move In Matters provides containerised storage from its Wedgwood Road depot alongside house removals and office relocations. It also offers storage for Banbury customers and the wider Oxfordshire area. If you are moving and need storage as part of the job, get a free, itemised quote and the team will come back with clear pricing based on your actual requirements. Nothing is too much trouble.